I need to contact you as I have a specific question – how do I do that?
Answer: You can use the “Contact” page or you can ring us on: 01214264360.
Question: I have to make a return how do I go about this ?
Answer: You should contact us in the first instance – explaining the issue.We will verify the return/your address and timing to arrange a collection on your behalf.
Question: The Boot style I like isn’t available in my size?
Answer: Just contact us with the style and size you require. – we will do our best to locate some for you.
Question: I’ve placed my order and not received a confirmation email?
Answer: Contact us stating which boot and name of buyer and we will check to see if the order or payment came through – if not you can order again or we will confirm receipt of order separately.
Question: Do you only sell boots?
Answer: Presently we are specialising in Womens Italian made boots. We envisage our range will expand as we find the manufacturers and styles that echo our brand.
Question: Do you have a shop where I can see the stock?
Answer: We are a web only based business, see our recommendations from satisfied customers who acknowledge the quality and service we provide.
Question: Can you advise how to keep my boots in tip top condition?
Answer: As with any leather footwear always dry the shoe and ensure the correct polish or cream is regularly applied to nourish and protect the leather. Try to keep the boots in Boot Trees so they keep their shape. Go to a local cobbler to service the sole and heels when worn.
